Resident App Data Deletion Request

Mona City Highrise Welfare Society residents can request deletion of their resident app access and eligible personal data.

How to request deletion

1. Email mchrws115@gmail.com using your registered email address, or contact the society office.
2. Include your registered mobile number, resident name, tower and flat number.
3. The society team will verify your identity before processing the request.

What will be deleted

Active mobile app sessions, push-notification subscriptions and eligible optional profile information will be removed after verification.

What may be retained

Invoices, receipts, payment records, complaints and statutory society records may be retained where required for accounting, legal, security or society administration purposes.

Requests are normally reviewed within 30 days.